Services
Sales
We have the expertise in designing, building, and running customer acquisition and sales solutions that will enable our clients to meet and exceed revenue goals. We will devise a customized voice and/or chat program closely aligned with our clients' sales and marketing plans, helping our clients attract new customers while keeping operations as efficient as possible.
Retention
We offer this service to our clients in order to reduce customer defections. Retention campaigns usually go hand in hand with sales. We consider that a successful customer retention campaign starts with the first contact we have with a customer and continue throughout the entire lifetime of the relationship.
Customer Service
​Aimed at companies that need to provide personalized attention to its customers through personalized numbers, short numbers (*911, *SOS), e-mail and web pages, among others. It consists of receiving incoming calls, made by customers to a service platform and a specific service.
Collection Management
Also known as a debt collection, we pursue payments of debts owed by individuals or businesses to our clients.
Support and Assistance
We provide remote support service for users who present problems of a technical nature, with any type of equipment or functionality of any system with which they are interacting. Its main feature is the high technical level of the agents attending these services.